Who We Can Help

Are you tired of feeling anxious about your child support problems?

If you are one of the countless individuals suffering difficulties caused by administration problems within the Child Support Agency, we can help. We have an excellent working relationship with the Child Support Agency, so we're able to solve your problems efficiently, effectively, and economically.

Durham Legal Services can offer all individuals expert advice on any aspect of child support:

Parents With Care (PWC)
Any person who lives alone with their children or with someone who is not the natural parent of their children, and who are entitled to use the Child Support Agency to recover financial assistance to maintain their children needs.
Non-Residential Parents (NRP)
Any person who has children which do not live as part of their household and are, if contacted by the Child Support Agency responsible to maintain their children.
Individuals who have accumulated arrears due to the Agency's delay.

People who have suffered financial loss due to the Child Support Agency's inaction

Individuals who are self-employed and who are experiencing a down turn in business

Individuals involved in paternity disputes/challenging a presumption of parentage

People who have incorrect or unfair assessments

Assistance with Appeals and Tribunals Hearings

Private Agreements between both parties outside the Agency

Departure Directions / MEF Completion / Case Check Completion

People with linked cases (old and new system)

Anyone who wishes to arrange fair Child Support Maintenance Payments but does not want to use the CSA or the Courts

Individuals who need expert advice and assistance on all aspects of housing costs and pension contributions

People who are subject to or applying for a departure direction or an appeal decision based on a diversion of income

Anyone who is experiencing problems with the Child Support Agency

Our legal advice vouchers are a cost-effective way to receive expert legal advice

Our 10+ years of experience in child support legislation are available to you for a minimal cost. One Legal Advice Voucher is good for two telephone consultations. During this conversation, the specifics of your problem are identified. A Durham Legal Services advisor will then explain the required course of action needed to rectify your problem. All consultations are strictly confidential and you will be given as much time as is necessary. learn more...