Compensation for Maladministration
Many people who have suffered actual financial loss contact Durham Legal Services requesting our help with the recovery of monies due from the CSA. In order to assist you, this section looks at instances of maladministration which could mean a compensation payment would be considered.
Delay in assessing child support maintenance - arrears due when first maintenance assessment or calculation made
Under Child Support legislation, when a maintenance assessment or calculation is made the Agency has to determine when the NRP's liability begins. In some cases that date may already have passed and so-unless the NRP has been making payments to the PWC pending the assessment-arrears may well have arisen. The NRP is asked to clear those arrears in a lump sum or, if he is unable to do so, through regular payments along with his regular maintenance. That is a situation clearly envisaged by Parliament and, although it does mean the PWC having to wait for the money due to her, a special payment cannot be made in the absence of maladministration.Should you require any additional information on compensation and the amount you would be entitled to, please feel free to purchase an advice voucher and speak to one of our compensation specialists.
